Cranston Estate, pictured in 2007. Photograph: sarflondondunc / Flickr

As Storm Arwen brought biting temperatures to Hackney last week, 450 people were left without heating and hot water on two estates.

The problems were caused by a leak in the council’s Shoreditch district heating system.

It affected homes at the Cranston estate in Hillman Street and the Wenlock Barn estate on Cropley Street.

The problem started last Friday evening.

A council spokesperson said: “Unfortunately, we were unable to immediately repair the problem because it was as a result of a leak in the district heating system.”

The Wenlock community hall was transformed into a rest centre where residents could get hot drinks, and there were support staff on hand.

Letters were also delivered to residents to tell them about the centre and how to contact emergency response teams for emergency supplies including temporary heaters.

Heating and hot water were restored by Sunday afternoon.

The Shoreditch heat network provides hot water for heating from below-ground pipes from an energy centre. It serves the two affected estates along with the Fairbank estate.

The council is looking at 10 potential areas for heating networks across the borough as a greener option with lower carbon impact and cheaper energy bills for residents.

Support us

The coronavirus outbreak meant that the Hackney Citizen was unable to print a monthly newspaper for three months.

We're grateful that we have since been able to resume printing. This would not have been possible without the generosity of our readers, whose donations kept the paper from disappearing completely at a distressing time for residents.

A huge thank you to everyone who gave their time and money to support us through the lockdown, and to those who continue to do so as we slowly recover from the dramatic fall in advertising revenues, on top of the existing challenges threatening the future of local journalism.

A one-off donation or a regular contribution from anyone who can afford it will help our small team keep the newspaper in print and the website running in the coming months and years.

Find out how you can donate.

Thank you for your support, and stay safe.

The Hackney Citizen team