local government ombudsman – Hackney Citizen

‘Distress and uncertainty’: Council apologises to Hackney family whose bid for a bigger home was hit by lengthy delays

By Julia Gregory, Local Democracy Reporter | Thursday 4 August 2022 at 15:22

Local Government Ombudsman criticises ‘service failure’ while recognising the ‘unique challenges’ faced by the Town Hall following a 2020 cyber attack

Coronavirus: Local government ombudsman suspends complaints service

By Hackney Citizen | Wednesday 18 March 2020 at 14:28

Watchdog that looks into grievances against councils and adult social care providers temporarily halts new cases

Town Hall told to pay thousands to mother and son over ‘unsuitable accommodation’

By Ed Sheridan, Local Democracy Reporter | Monday 6 January 2020 at 18:13

Sunday's best: Licensing committee considers Hoppers' bid for longer opening hours

Watchdog finds family’s living conditions had ‘detrimental effect on their mental health and wellbeing’

Council told to pay out thousands over failings in care for two disabled youngsters

By Ed Sheridan, Local Democracy Reporter | Thursday 23 May 2019 at 11:49

Healthwatch Hackney slam Town Hall for delaying support to ‘strained and distressed’ parents